Booking process

Q.

How can I reserve a private jet?

A.

Let us know your itinerary and we will send you a personalised quotation with the best suited options for that trip. From there you can confirm your selection and we will send a contract with your itinerary.

Q.

How long is a private jet charter offer valid for?

A.

The quotations are always subject to availability at the time of confirmation.

Q.

How do I accept a charter contract?

A.

Once we confirm an option is available, you will receive a link to an electronic contract with the terms, that can be signed instantly and electronically, using your phone or computer.
If you prefer, you will also have the option to have a document to print and sign by hand and send to us.

Q.

What information do I get about my charter booking?

A.

You will receive a comprehensive itinerary with all trip details including departure and arrival private terminals, tail number, all contact details and crew members operating the flight, as well as catering and special requests.

Chartering a jet

Q.

Can I purchase a seat in a private jet?

A.

No. At Venicejets, we only offer the rental of the full aircraft.

Q.

Can I smoke inside a private jet?

A.

Most aircraft come as non-smoking, however some owners may be flexible would allow it if requested.

Q.

What is owner's approval?

A.

A vast number of aircraft that are available for charter require the approval of each trip from the owner, before a booking can be confirmed. If the option you're interested in requires it, it will be specified in the quote details.

Before my flight

Q.

How much luggage can I bring in a private jet?

A.

It really depends on the type of aircraft you're booking, we recommend one standard bag per passenger:
e.g. 76cm(30")x40cm(16")x30cm(12") up to 23kg(50lb).

Since private jets don't have overhead storage, please limit cabin baggage to 5kg.
If you're planning to bring a lot of luggage or are unsure, please talk to us before confirming your booking.

Q.

How early do I need to be at the airport?

A.

We recommend you arrive to the private terminal 15-20mins before departure to avoid any delays

Q.

What details do I need to provide for my flight?

A.

After confirmation and at least 24 hours before the flight, we need to receive the names and passport details of all passengers flying.
Given the current COVID-19 restrictions, there may be some additional forms or declarations to be filled and signed. We will inform if any exist for your destination.

Payment

Q.

What payment methods do you accept?

A.

We accept all mayor credit cards, cryptocurrencies and bank transfers. Visit our payments page for more detailed information.

Q.

When do I need to pay for my flight?

A.

All payments must be cleared before take-off.

Other

Q.

How does parking work at an FBO?

A.

Most private terminals have parking available, also, ground transfer vehicles can drop you off right in front of the entrance of the terminal where the handling agents will greet and take your luggage.
Please talk to us for information on a specific destination.

Q.

Can pets fly on a private jet?

A.

Private jets are pet-friendly. Most operators accept pets on-board but please talk to us if you're planning to bring a pet on your trip, before booking.
Some countries have additional requirements and restrictions for transporting pets through borders, please contact us for advice.

Q.

What are empty legs?

A.

An empty leg is a one-way flight that is available when an operator needs to position the aircraft from one location to another to pick-up the next client and can be purchased for a fraction of the price of a full charter.
We offer empty leg bookings however, because of the nature of the flight, they are subject to change or be cancelled on short notice.
In the case of a cancellation, you will receive a full refund.